Create a customer journey map across stages, touchpoints, actions, emotions, and metrics. Use when diagnosing a broken experience or aligning a team on the full customer flow.
Terminal is for Claude Code, Codex, Cursor and Copilot.
npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-mapWorks in Claude Code, Codex, Gemini CLI, Cursor and Copilot. The command picks the right folder for your agent.
Create a customer journey map across stages, touchpoints, actions, emotions, and metrics. Use when diagnosing a broken experience or aligning a team on the full customer flow.
Create a proto-persona from current research, market signals, and team knowledge. Use when you need a working customer profile before deeper validation.
Turn messy user research notes, interviews, support tickets, surveys, and product context into an evidence-backed decision room: a single HTML artifact with an evidence ledger, theme map, confidence heatmap, opportunity matrix, decision memo, and experiment queue. Use when teams need to move from qualitative signals to product or design decisions without fabricating certainty.
Interprets Culture Index (CI) surveys, behavioral profiles, and personality assessment data. Supports individual profile interpretation, team composition analysis (gas/brake/glue), burnout detection…