Workflow for designers

Research notes to an insight deckin 5 steps

Go from a stack of interview notes to a short deck stakeholders actually read, with the evidence attached.

for your terminal; each skill also has its own page

The steps and the skill for each

1
User Interview Prep
Plan the interviews: hypotheses, an interview guide and open questions.
2
User Research
Synthesize the transcripts into findings ranked by evidence, with participant counts and quotes.
3
Customer Journey Map
Place the findings on a journey map: stages, emotions and pain points.
4
Research Decision Room
Turn notes, tickets and surveys into one evidence-backed decision page.
5
PowerPoint Skill
Package the top findings as a short deck for the readout.

This workflow uses skills from the UX research & testing kit. The kit has the full set for the field, in the order to install them.

Plan interviews, make sense of what you heard, and turn it into a decision.